Alternative Dispute Resolution (ADR) | Electronic Complaint Book (ECB) | Consumer Notice

In accordance with Law no. 144/2015, of September 8, 2015, we hereby disclose all the Alternative Dispute Resolution Entities that can be contacted in the event of a conflict when purchasing a product or service referenced on this website.
It should be noted that, when necessary, this solution is usually quicker, less protocol-intensive and less expensive than going to court.
Therefore, if you are dissatisfied and wish to raise your concerns, you can do so by contacting an Alternative Dispute Resolution Body.

Alternative dispute resolution bodies:

CNIACC - National Center for Consumer Conflict Information and Arbitration

www.cniacc.pt

In accordance with Law no. 74/2017, Article 5-B, in which suppliers of goods and service providers must disclose access to the Digital Platform on their websites, in a visible and prominent place, we inform you that access to the Electronic Complaints Book must be made through the link:

www.livroreclamacoes.pt

It is hereby declared that for legal purposes the owner of this website is:

Manuwood, Unipessoal Lda
Travessa da rua Val Rosal 112, 3040-011 Coimbra, Portugal
NIPC 517200503

Email: [email protected]
Telephone: +351 351 239 091 163 *call national landline network
Website: manuwood.com